Riyadh Air and IBM unveil the world’s first AI‑native airline

Source: PR Newswire

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TL;DR

AI-Summarizedfrom 2 sources

IBM and Riyadh Air announced that the new Saudi carrier will operate as an "AI‑native" airline from day one, with AI agents orchestrating operations, crew enablement, customer care and enterprise performance management. Built on IBM’s watsonx and consulting platform, the system coordinates 59 workstreams and 60+ partners to replace traditional legacy airline IT, aiming to boost efficiency and personalize both employee and passenger experiences.

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This article aggregates reporting from 2 news sources. The TL;DR is AI-generated from original reporting. Race to AGI's analysis provides editorial context on implications for AGI development.

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