Parloa leverages $350M war chest with SAP, Microsoft and OpenAI deals

Berlin-based Parloa announced on May 30 a set of strategic partnerships with SAP, Microsoft, OpenAI, Five9 and Epic, following its $350 million Series D in January. SAP is making a strategic investment and integrating Parloa’s AI agents into SAP Service Cloud, while Parloa standardizes on Azure and Azure OpenAI Service to power voice and digital customer-service agents.