UAE labour ministry deploys nine AI-powered services to cut bureaucracy and boost job market competitiveness

Summary

The UAE’s Ministry of Human Resources and Emiratisation rolled out nine AI-enabled services to digitize labour market operations, including smart work packages, a digital payment wallet, AI-assisted contact centres, predictive quota allocation, and automated document verification for work permits. Officials say the overhaul has cut processing times from days to minutes in many cases and is part of a broader ‘zero bureaucracy’ program to enhance business competitiveness.