EU opens antitrust probe into Meta's WhatsApp AI policy over third‑party chatbots

The European Commission has opened a formal antitrust investigation into Meta’s new policy limiting how external AI providers can use the WhatsApp Business Solution, while Meta’s own assistant, Meta AI, retains access. Regulators are concerned the rules could block rivals such as OpenAI’s ChatGPT and Microsoft Copilot from reaching users via WhatsApp, potentially abusing Meta’s dominant position in messaging and shaping competition in the fast‑growing AI assistant market.