Aragon government deploys AI to modernize public employment services

Aragon’s deployment of AI in public employment services is a microcosm of how governments are starting to operationalize AI in core workflows, not just pilots. Automating CV screening and job matching inside a regional labor agency directly affects citizens’ experience of the state, and it’s happening in a legal environment shaped by the EU AI Act. That makes this project an early, real-world test of what “trustworthy AI in government” will mean in practice.

From an AGI-race lens, this kind of deployment doesn’t move frontier capabilities, but it does deepen institutional dependence on AI decision-support. Once public employment systems rely on ML to broker access to jobs, there’s a strong incentive to keep models current and competitive. That, in turn, encourages procurement of more advanced models and infrastructure. The cybersecurity certification for the region’s SOC underscores that AI adoption and security hardening are converging topics; as states lean into AI for service delivery, they will also have to adopt AI in defense, monitoring and compliance.