OpenAI Presence launches enterprise AI agent platform
On July 22, 2026 OpenAI unveiled Presence, an enterprise product that lets companies deploy policy‑bound AI agents for customer support, sales and internal workflows. The service is in limited general availability and already powers OpenAI’s own English‑language phone support, resolving most inbound issues without human intervention.([openai.com](https://openai.com/index/introducing-openai-presence/))
Source: OpenAI

