Quick Insights
Level
Senior
Pace
Steady but not startup-chaotic. Pressure rises around big launches and fiscal deadlines.
Job Description
Lead ML engineer building churn and retention models that drive Salesforce customer growth, engagement, and proactive interventions across telemetry and CRM data.
Responsibilities
- Design churn and retention models and surface clear risk signals with recommended actions.
- Build feature pipelines from product usage, sales activity, and engagement events.
- Expose models as reliable services for real-time and batch decisioning.
- Monitor drift and business impact; automate retraining and evaluation loops.
- Work closely with PMs, sales, and customer success to align models with revenue goals.
Benefits
Salesforce offers strong benefits and flexibility; exact package depends on level and location.Role is part of Salesforce’s core growth engine, so comp is typically above average for ML engineers.
Category
Machine Learning Engineer
Posted
12/19/2025